We collect information about you when you book an appointment for a service or treatment, visit the salon for a service, buy a product or apply for a job,
whether contact is online, on paper, by email or over the phone. Please be aware that email is never completely secure.
The information you give us may include your name, address, email address, phone number, payment and transaction information, IP address and CVs together with relevant history which may suggest that a service or treatment should not go ahead or certain products should not be used E.G Allergies, pregnancy, skin conditions.
For clients under the age of 16, we will only keep and use their personal information with the consent of a parent, carer or guardian.
We will use the personal information you supply:
Before sending you any information about products or giving your information to third party suppliers of products or services we will obtain your consent to
do so. You may 'opt out' of this at any time by contacting us on 01825 769699.
You have the right at any time to stop us from contacting you for marketing purposes or giving your information to third party suppliers of products or services. If you no longer wish to be contacted for marketing purposes, please contact 01825 769699.
Unless you request otherwise, we will keep your information to contact you no more than 24 months from your last visit to the salon. After 24 months we will delete all your personal information, except for your name, relevant client history (E.G allergy test records which we keep for 4 years) and financial transactions (which we are obliged to keep for 6 years).
Hand written information is stored on site. Emails are in our email in-box folder. Our computers have the latest Internet Security installed. Your information is stored within the European Economic Area on secure servers provided by Intelligent Salon Software Ltd. Any payment transactions are encrypted. Sending information via the internet is not completely secure, although we will do our best to protect your information and prevent unauthorised access.
You have the right to request a copy of your personal information that we hold. Please contact Claire Davies or Rebecca West on 01825 769699. You may ask us to correct or delete any information that is inaccurate. You may also 'opt-out' and have your personal information completely deleted.
Our website does not use any cookies.
We keep our privacy notice under regular review and we will place any updates on this webpage. This privacy notice was last updated on 03/05/2018.
You may contact us with any questions concerning our privacy notice or about your personal information held by us.
You may also request a full copy of our Data Retention Policy if you wish.
You have the right to complain to the Information Commissioner's Office - this information is given on their website at: www.ico.org.uk/concerns/handling